Privacy Policy
Last updated: March 12, 2025
At Duck Painting, we value and respect the privacy of our users and clients. This Privacy Policy clearly and directly explains how we collect, use, protect, and manage the information you provide to us through our website when requesting a quote or contacting us.
1. Personal Data We Collect
Through our website's quote and contact forms, we collect only the information necessary to evaluate your project and communicate with you:
- Full name: to properly identify and address you.
- Phone number: to contact you by phone call or text message regarding your estimate and consultation appointments.
- Email address: to send formal proposals, estimates, and service confirmations.
- Service requested: type of painting or finishing work (for example: interior painting, exterior painting, cabinets, ceilings, etc.).
- Project description: details, dimensions, or specific conditions you voluntarily share about your property or project.
2. Purpose and Use of Information
The information provided is used exclusively to:
- Promptly respond to your inquiries and quote requests.
- Coordinate technical assessments and on-site project visits.
- Prepare and provide detailed service estimates.
- Deliver, carry out, and follow up on the contracted painting services.
3. Storage, Security, and Disclosure
Your data is processed and stored in secure electronic systems, accessible only by authorized Duck Painting personnel involved in preparing estimates and executing projects.
We do not sell, rent, or trade your personal information to third parties under any circumstances. We only share strictly necessary information with operational or technical support service providers to the extent indispensable to perform the agreed service, or when required by legal mandate.
4. Retention Period
We retain your information only for the time necessary to fulfill the stated purposes: for the duration of managing your estimate, executing the service agreement, or according to mandatory statutory periods for tax records and applicable warranties. Once that period has elapsed, the data is securely deleted.
5. Rights of Access, Rectification, and Deletion
You have the right to know what personal data we hold about you, to rectify it if inaccurate, or to request its permanent deletion from our records at any time.
To exercise your privacy rights or submit any questions regarding this policy, please contact our team directly:
We will review and respond formally to your request as promptly as possible.